Shipping policy

Shipping Policy

 

At Afloia, we are proud to offer 24-hour order processing (excluding weekends and holidays). All items purchased include Free Standard Shipping to all US and European destinations within 4 to 7 business days.

 

Shipping Carrier

 

Afloia ships with FedEx, UPS, DHL, and USPS, etc. for our deliveries.

 

Processing Orders

Orders are processed within 24 hours and are shipped out as soon as possible.

 

Shipping time

United States, Canada, and Europe: 4-7 business days

Other countries and regions: 10 to 40 business days

Free standard shipping is included on all orders and is guaranteed to arrive within 4 to 7 business days. Military APO/FPO addresses and P.O. Boxes may require additional time for delivery. 

 

Undeliverable Packages 

Most of our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to Afloia as an undeliverable package. In the event that this occurs, please contact us at afloia@outlook.com to make arrangements for reshipment.

 

Canceled Orders

We make every attempt to process orders as quickly as possible. Therefore, you should notify our customer service to cancel orders before 02:00 PM (PST) on the same day the order was placed by contacting afloia@outlook.com. Make sure to include your order number when requesting an order cancellation.（Please note that any orders that have already been packed or shipped cannot be modified or canceled ）

The shipping time is up to multiple factors, like the destination country, custom, weather, and so on, which is really hard to control. This is what we are working on all the time to make it better and improved.

Asking for forgives for any inconvenience.



We will send you an email when your order has shipped, and you can review your order and shipping information and processing on your account if you have registered. 
If you have not registered on our site, you can also track your order with your tracking number.

 

For more information about the delivery, you can contact us (afloia@outlook.com). We will contact you as soon as possible.

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